Pembatalan dan Pengembalian Dana
Terakhir diperbarui: 2026-08-15
Versi bahasa Inggris dari teks ini yang berlaku.
Singkatnya: ringkasan dalam bahasa sederhana, tidak mengikat secara hukum
- Saldo yang belum terpakai dari top-up dalam 14 hari terakhir dapat dikembalikan atas permintaan, dikurangi pemakaian yang sudah ditagih.
- Jumlah bonus dan promo tidak dapat dikembalikan.
- Batalkan langganan kapan saja; langganan tetap aktif hingga akhir periode berbayar.
- Permintaan yang sudah selesai bersifat final; permintaan yang gagal tidak pernah ditagih.
Prepaid balance
Top-ups are added to your USD balance immediately. Unused balance from a top-up made in the last 14 days can be refunded on request, minus any usage already charged. Bonus amounts and promo credits are not refundable.
Subscriptions
You can cancel any time from Billing → Manage subscription. The plan stays active until the end of the paid period and is not renewed. Included usage already added to your balance stays there.
Usage
Charges for completed requests are final because the upstream provider charges us for them. Failed requests (errors) are not charged.
How to request
Email ltd.bilgisam@gmail.com with your account email and the payment date. Card refunds go back to the original payment method through Stripe; USDC refunds are sent to the wallet that paid.