解約と返金
最終更新日：2026-08-15
この文書は英語版が正本となります。
要点：わかりやすい言葉による要約であり、法的拘束力はありません
- 過去14日以内のチャージのうち未使用の残高は、請求済みの利用分を差し引いたうえで、ご依頼に応じて返金できます。
- ボーナスおよびプロモーションの金額は返金対象外です。
- サブスクリプションはいつでも解約でき、支払い済み期間の終了まで有効です。
- 完了したリクエストは確定となり、失敗したリクエストが請求されることはありません。
Prepaid balance
Top-ups are added to your USD balance immediately. Unused balance from a top-up made in the last 14 days can be refunded on request, minus any usage already charged. Bonus amounts and promo credits are not refundable.
Subscriptions
You can cancel any time from Billing → Manage subscription. The plan stays active until the end of the paid period and is not renewed. Included usage already added to your balance stays there.
Usage
Charges for completed requests are final because the upstream provider charges us for them. Failed requests (errors) are not charged.
How to request
Email ltd.bilgisam@gmail.com with your account email and the payment date. Card refunds go back to the original payment method through Stripe; USDC refunds are sent to the wallet that paid.